TERMS OF USE AND CONDITIONS OF SALE

Last updated: 20 August 2026

IMPORTANT. PLEASE READ THESE TERMS OF USE AND CONDITIONS OF SALE ("TERMS" OR "AGREEMENT") CAREFULLY BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY (SEE SECTIONS 18 AND 19) AND A MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISION (SEE SECTION 21). PLEASE PRINT OR SAVE A COPY FOR YOUR RECORDS.

SECTION 21 REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. IT INCLUDES A 30-DAY RIGHT TO OPT OUT. SECTION 21.8 SETS OUT IMPORTANT EXCEPTIONS THAT APPLY TO CONSUMERS RESIDENT IN THE UNITED KINGDOM AND THE EUROPEAN ECONOMIC AREA.

1. WHO WE ARE AND WHAT THESE TERMS COVER

1.1 The website at https://skincu.com/, including all sub-domains, affiliated websites, and mobile applications (collectively, the "Website"), is owned and operated by Kelami Digital LLC ("Skincu," "we," "our," "us").

1.2 Our full contact details, including our registered address, are set out in Section 34. You can reach us at info@skincu.com.

1.3 These Terms govern your access to and use of the Website and any purchase of products or services from us. By accessing, browsing, using, or placing an order through the Website, you agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you are not authorized to use the Website.

1.4 Our Privacy Policy, available at https://skincu.com/policies/privacy-policy, our Shipping Policy, and our Refund and Return Policy are incorporated into these Terms by reference and form part of this Agreement.

1.5 In these Terms, "you" and "your" refer to the individual accessing the Website or placing an order. A "consumer" means an individual purchasing wholly or mainly outside their trade, business, craft, or profession.

2. CHANGES TO THESE TERMS

2.1 You can review the current version of these Terms at any time at https://skincu.com/policies/terms-of-service.

2.2 We may update, change, or replace any part of these Terms by posting an updated version to the Website. The "Last updated" date at the top will reflect the most recent revision.

2.3 Your continued use of the Website after a change is posted constitutes acceptance of the revised Terms, except that changes will not apply retroactively to orders already placed and accepted.

3. ELIGIBILITY AND WEBSITE USE

3.1 By using the Website you represent that you are at least 18 years old, or the age of majority in your jurisdiction of residence, whichever is greater.

3.2 You affirm that you have the legal capacity to enter into a binding contract with us, that you have read this Agreement, and that you understand and agree to its terms.

3.3 You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account.

4. PRIVACY

4.1 Our collection and use of personal information is described in our Privacy Policy at https://skincu.com/policies/privacy-policy.

5. ACCEPTABLE USE

5.1 All aspects of the Website are protected by copyright, trademark, and other intellectual property laws. You acquire no ownership or other rights by accessing or using the Website or any material on it.

5.2 You agree not to use or attempt to use the Website, or any product or service, in any unlawful manner or for any unlawful purpose. Without limiting the foregoing, you agree not to:

(a) hack, attack, probe, or attempt to gain unauthorized access to the Website or its systems;

(b) publish abusive, vulgar, obscene, or defamatory material;

(c) solicit others to perform or participate in any unlawful act;

(d) violate any applicable law, regulation, rule, or ordinance;

(e) infringe or violate our intellectual property rights or those of any third party;

(f) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(g) submit false or misleading information;

(h) upload or transmit viruses or any other malicious code;

(i) collect or track the personal information of others;

(j) use any robot, scraper, or automated means to access the Website or extract data;

(k) interfere with or circumvent the security features of the Website; or

(l) commit any other unlawful act.

5.3 We may suspend or terminate your access to the Website or any of its services if we determine that you have breached these Terms, provided false or incomplete information, or engaged in conduct that harms our rights or interests. We may also pursue any other remedy available at law.

6. PRODUCTS SOLD FOR PERSONAL USE ONLY

6.1 Products purchased from us are for your personal use only. You agree not to resell, redistribute, modify, repackage, or export any product ordered from the Website, including through any online marketplace.

6.2 Resale outside authorized channels can result in a product becoming materially different, which may affect safety, efficacy, or our ability to honor any guarantee.

6.3 We reserve the right to limit or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, or that involve quantities inconsistent with personal use.

7. NO MEDICAL ADVICE; PRODUCT INFORMATION

7.1 Material on the Website is provided for general informational purposes only. It is not medical advice and is not a substitute for advice from a qualified healthcare professional. Where products are dietary supplements, statements made about them have not been evaluated by the United States Food and Drug Administration and those products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before starting any new product, particularly if you are pregnant, nursing, taking medication, or have a medical condition.

7.2 We make no guarantee that you will achieve any particular result. Results vary depending on factors unique to you, including age, health, diet, and genetics.

7.3 While we work to keep information on the Website accurate and current, it may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such error and to change or update information, or cancel an order, if any information is inaccurate, including after you have submitted your order. If we cancel an order for this reason, we will refund you in full.

7.4 We have made every effort to display product colors and images accurately. We cannot guarantee that your device's display of any color will be accurate.

7.5 The Website may contain historical information provided for reference only. We have no obligation to update it.

8. PRICES AND CHANGES TO THE WEBSITE

8.1 All product descriptions and prices are subject to change at any time without notice. The price that applies to your order is the price displayed at the time you place it.

8.2 Delivery charges and any applicable taxes are shown separately at checkout before you complete your order. Depending on the destination and the value of your order, you may be responsible for import duties, customs charges, or local taxes on delivery. Where any such charge is payable by you rather than collected at checkout, this will be indicated at checkout.

8.3 We may modify or discontinue access to the Website, or any part of it, at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance.

8.4 Certain products may be available exclusively online, may be limited in quantity, and are subject to our Refund and Return Policy.

8.5 Any offer made on the Website is void where prohibited.

9. PAYMENT

9.1 By submitting payment information you represent and agree that: (a) you are fully authorized to use the card or account; (b) all payment information you provide is complete and accurate; (c) you are responsible for any payment card fees; and (d) sufficient funds exist to pay the amounts due.

9.2 We and our third-party payment service providers may request and receive updated card information from your card issuer, such as a new card number or expiration date. If we receive updated information we will update your account accordingly. Your card issuer may allow you to opt out of this updating service. To do so, contact your card issuer.

9.3 We are not responsible for fees or charges applied by your bank or card issuer. If your bank or card issuer reverses a charge, we may bill you directly and seek payment by another method.

9.4 Your dispute rights with your card issuer. Nothing in these Terms limits or waives your right to contact your card issuer, bank, or payment provider about any transaction, including your right to dispute a charge. We respect and honor all card network dispute rights. We ask that you contact us first at info@skincu.com so we can try to resolve the issue directly, but you are not required to do so before contacting your card issuer.

10. ORDER PLACEMENT AND ACCEPTANCE

10.1 Your order is an offer to buy. An order confirmation, whether by email or any other form, acknowledges receipt of your order but does not constitute acceptance.

10.2 A contract of sale is formed only when we dispatch the products and send you a dispatch confirmation.

10.3 We reserve the right to accept or decline any order for any lawful reason, including suspected fraud, pricing error, product unavailability, or an order that appears to be for resale. If we decline your order, we will refund any amount charged to your original payment method.

10.4 We may require additional verification information before processing an order.

10.5 One-time purchases only. We sell on a one-time purchase basis. We do not offer subscriptions, memberships, automatic renewals, or any other recurring billing arrangement. We will never charge your payment method on a recurring basis, and no charge will be made without a new order placed by you. If you see a recurring charge that you did not authorize, contact us immediately at info@skincu.com.

11. SHIPPING AND DELIVERY

11.1 Accurate shipping address and contact details are required. We are not responsible for late or missing shipments caused by incorrect address information you provide.

11.2 Dispatch times. Unless a different time is stated on the product page or at checkout, we will dispatch your order within 3 business days and, in any event, within 30 days of order acceptance. If we cannot dispatch within that period, we will notify you and you may either agree to a revised date or cancel the order for a full refund.

11.3 Estimated transit times are shown at checkout and in our Shipping Policy. Transit times are estimates and are not guaranteed.

11.4 Changing or cancelling an order before dispatch. If you need to correct or cancel an order after submitting it and before it has been dispatched, email info@skincu.com as soon as possible. We will try to accommodate the request but cannot guarantee that we can amend an order once processing has begun.

11.5 Risk and title. Risk of loss and title in the products pass to you when the products are delivered to the delivery address you provided. For consumers, risk remains with us until the products come into your physical possession or that of a person you have identified to take possession.

11.6 Proof of delivery. Because circumstances at a delivery address may be outside our control, delivery confirmation provided by the carrier is treated as evidence of delivery, even without a signature. This does not limit your rights under Sections 14 or 15 or any non-excludable statutory right.

11.7 If something goes wrong. If you have a question or concern about your order, shipping, billing, or a refund, contact us at info@skincu.com. We aim to respond within 24 hours, Monday to Sunday. We are committed to resolving customer concerns quickly and fairly.

12. MONEY-BACK GUARANTEE

12.1 We offer a Money-Back Guarantee on eligible first-time orders, allowing a full refund of the purchase price if you request it within 30 days of receiving your order.

12.2 The Money-Back Guarantee applies only to products purchased directly from https://skincu.com/. Products purchased through any other channel or reseller are not covered.

12.3 The Money-Back Guarantee applies once per customer and per household. If you claim a refund under the guarantee and later repurchase, the guarantee will not apply to the later purchase.

12.4 Eligibility for a given product is stated on the relevant product page. Purchases not covered by the Money-Back Guarantee are handled under Section 13.

12.5 To request a refund under the guarantee, email info@skincu.com with your order number. Approved refunds are issued in full to the original payment method.

12.6 The Money-Back Guarantee is offered voluntarily and in addition to, not in place of, your legal rights. It does not affect your statutory rights, including those described in Section 15.

13. RETURNS AND REFUNDS

13.1 Our Refund and Return Policy, available at https://skincu.com/policies/refund-policy, sets out the process for returning a product, the conditions a return must meet, who pays return shipping, and the timeframes that apply. It forms part of these Terms and you should read it before ordering.

13.2 Once your return is received by our fulfillment team, it generally takes 1 to 2 business days to process a refund. After processing, it may take up to 10 business days for the refund to appear on your account, depending on your financial institution.

13.3 Refunds are issued to the original payment method unless we agree otherwise with you.

13.4 Which document governs. The Refund and Return Policy sets out how a return is carried out. It does not reduce, replace, or condition any right given to you by Section 12 (Money-Back Guarantee), Section 14 (Right to Cancel Distance Purchases), or Section 15 (Statutory Consumer Rights). If anything in the Refund and Return Policy conflicts with those Sections, those Sections prevail.

14. RIGHT TO CANCEL DISTANCE PURCHASES (EUROPEAN ECONOMIC AREA CONSUMERS)

14.1 If you are a consumer resident in the European Economic Area, you have the right to cancel your order within 14 days without giving any reason. This is in addition to the Money-Back Guarantee in Section 12 and to your statutory rights in Section 15.

14.2 Cancellation period. The cancellation period expires 14 days from the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods. Where an order is delivered in multiple consignments, the period runs from the day you acquire possession of the last item.

14.3 How to cancel. To exercise the right to cancel, inform us of your decision by a clear statement sent to info@skincu.com. You may use the model cancellation form in Section 14.9 but you are not required to. To meet the deadline it is sufficient that you send your communication before the cancellation period expires.

14.4 Returning the goods. You must send the goods back to us without undue delay and in any event no later than 14 days from the day you communicate your cancellation. The deadline is met if you dispatch the goods before the 14-day period has expired.

14.5 Return costs. You will bear the direct cost of returning the goods, unless the goods are faulty, damaged, or not as described, in which case we will cover return costs.

14.6 Refunds. We will reimburse all payments received from you, including the standard delivery cost (but not any supplementary cost arising from your choice of a delivery type other than our least expensive standard delivery), without undue delay and no later than 14 days from the day we receive the goods back or you supply evidence of having sent them, whichever is earlier. We will use the same means of payment you used, and you will not incur any fee as a result.

14.7 Diminished value. You are liable only for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.

14.8 Exceptions. The right to cancel does not apply to sealed goods that are not suitable for return for health protection or hygiene reasons if they have been unsealed after delivery, or to goods that become inseparably mixed with other items after delivery. This applies to our skincare, cosmetic, and ingestible products where the seal or safety closure has been broken.

14.9 Model cancellation form. Complete and return this form only if you wish to withdraw from the contract:

To: Skincu, info@skincu.com

I/We hereby give notice that I/we cancel my/our contract of sale of the following goods:

Ordered on / received on:

Order number:

Name of consumer(s):

Address of consumer(s):

Signature (only if this form is notified on paper):

Date:

15. STATUTORY CONSUMER RIGHTS

15.1 Nothing in these Terms affects your statutory rights as a consumer, which cannot be excluded or limited by contract.

15.2 United Kingdom. If you are a consumer resident in the United Kingdom, we are under a legal duty under the Consumer Rights Act 2015 to supply goods that are of satisfactory quality, fit for purpose, and as described. Among other rights, you have a short-term right to reject faulty goods for a full refund within 30 days of delivery, and rights to repair, replacement, or a price reduction thereafter. Any voluntary guarantee we offer is additional to, and does not replace, these rights.

15.3 European Economic Area. If you are a consumer resident in the EEA, you have the benefit of the mandatory consumer protection rules of the country in which you are resident, and nothing in these Terms deprives you of those protections.

15.4 United States. Some states do not allow the exclusion or limitation of certain warranties or of incidental or consequential damages. Where that is the case, the exclusions and limitations in Sections 18 and 19 apply only to the extent permitted, and you may have additional rights.

15.5 Where any provision of these Terms conflicts with a non-excludable statutory right applicable to you, that statutory right prevails.

16. ELECTRONIC MARKETING AND TEXT MESSAGES

16.1 By providing your email address you consent to receive transactional emails relating to your orders and account.

16.2 By opting in to marketing communications you consent to receive promotional emails. You may unsubscribe at any time using the link in any marketing email, or by emailing info@skincu.com.

16.3 Text messages. If you provide your mobile number and opt in to text messages, you give express written consent to receive recurring automated marketing and transactional text messages from us at that number, including messages sent using an automatic telephone dialing system. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages. You must be 18 or older to opt in.

16.4 Opting out. To stop receiving text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from us. You may receive one further message confirming your opt-out. These keywords are the only method of opting out of the text message program. Replying with other wording, or asking a support agent verbally, is not a reasonable means of opting out. For help, reply HELP or email info@skincu.com. Note that emailing us is not a valid method of opting out of text messages.

16.5 Florida residents. We work to comply with the Florida Telephone Solicitation Act and the Florida Do Not Call Act as they apply to Florida residents. You agree that we may treat you as a Florida resident if, at the time you opt in, your shipping address is in Florida or the area code of the number you used to opt in is a Florida area code. If neither applies, you agree that the requirements of those Acts do not apply to you and that you will not assert Florida residency unless you notify us in writing that you are a Florida resident. Where you are a Florida resident, you agree that messages we send in direct response to your own messages or requests, including replies to keywords, opt-in confirmations, help and stop confirmations, and shipping notifications, are not telephonic sales calls or commercial telephone solicitation calls for the purposes of Florida Statutes Section 501.

16.6 We will not sell your mobile number to third parties for their own marketing purposes.

17. TESTIMONIALS, REVIEWS, AND SUBMISSIONS

17.1 We welcome your feedback. Anything you submit or post to the Website or provide to us, including photographs, videos, testimonials, ideas, questions, reviews, comments, and suggestions ("Submissions"), will be treated as non-confidential and non-proprietary.

17.2 You grant us a royalty-free, worldwide, perpetual, irrevocable, transferable, sublicensable right to use, copy, distribute, display, publish, adapt, and create derivative works from your Submissions in any media, together with the name or handle under which you submitted them.

17.3 You represent that each Submission is true and accurate, reflects your honest opinion and actual experience, and does not infringe the rights of any third party.

17.4 If you received any product, discount, payment, or other benefit in exchange for or in connection with a review or testimonial, you must disclose that connection clearly in the Submission itself. We disclose material connections in any testimonial we publish where one exists.

17.5 Testimonials reflect individual experiences and do not represent the results a typical customer should expect. Results vary.

17.6 We may decline to publish, or may remove, any Submission at our discretion. We do not edit reviews to remove or suppress negative feedback, and we do not publish reviews we know or suspect to be fake or incentivized without disclosure.

18. DISCLAIMER OF WARRANTIES

18.1 EXCEPT AS SET OUT IN SECTION 18.2, AND EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATION OR WARRANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY, OR COMPLETENESS OF ANY INFORMATION ON THE WEBSITE, OR THAT THE WEBSITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

18.2 Consumers. If you are a consumer, nothing in this Section 18 excludes or limits the implied terms and statutory rights described in Section 15, which apply in full. In particular, if you are a consumer resident in the United Kingdom or the EEA, the disclaimers in Section 18.1 do not apply to the quality, description, or fitness for purpose of goods we supply to you.

19. LIMITATION OF LIABILITY

19.1 EXCEPT AS SET OUT IN SECTIONS 19.3 AND 19.4, AND EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL SKINCU OR ANY OF ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR COST OF SUBSTITUTE PRODUCTS OR SERVICES, ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRODUCTS, OR YOUR USE OR ATTEMPTED USE OF THE WEBSITE, ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19.2 SUBJECT TO SECTIONS 19.3 AND 19.4, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THIS AGREEMENT OR ANY PRODUCT SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $500.

19.3 Carve-outs. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or willful misconduct; (d) any liability under Section 15 that cannot lawfully be excluded; or (e) any other liability that cannot be excluded or limited under applicable law.

19.4 Consumers. If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. We are not responsible for loss or damage that is not foreseeable. Where you are a consumer resident in the United Kingdom or the EEA, the cap in Section 19.2 does not apply to claims relating to the quality, description, or safety of goods supplied to you.

19.5 We supply products to you only for domestic and private use. If you use the products for any commercial or resale purpose, we have no liability to you for loss of profit, loss of business, business interruption, or loss of business opportunity.

20. INDEMNIFICATION

20.1 To the fullest extent permitted by law, and except where you are acting as a consumer, you agree to indemnify, defend, and hold harmless Skincu, its parent, subsidiaries, and affiliates, and their respective officers, directors, agents, representatives, contractors, licensors, service providers, suppliers, and employees, from and against any claims, actions, losses, liabilities, damages, expenses, and costs of any kind, including reasonable attorneys' fees, arising out of or connected with: (a) your breach of these Terms or any document incorporated by reference; (b) your breach of any representation or warranty in this Agreement; or (c) your violation of any law or the rights of a third party.

21. DISPUTE RESOLUTION

21.1 Informal resolution first. Before commencing arbitration or any proceeding, you agree to first contact us at info@skincu.com with a written description of the dispute, the relief you seek, and your order number. We will do the same if we have a dispute with you. Both parties agree to work in good faith for 60 days to resolve the matter informally. This step is a condition precedent to commencing arbitration.

21.2 Agreement to arbitrate. Subject to Sections 21.5, 21.7, and 21.8, you and Skincu agree that any dispute or claim arising from or relating to these Terms, our Privacy Policy, our advertising or marketing practices, or our products or services shall be resolved by binding individual arbitration before a single arbitrator administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section 21.

21.3 Who decides whether a claim is arbitrable. Notwithstanding the AAA Consumer Arbitration Rules or any other rule that would provide otherwise, you and Skincu agree that any question concerning the formation, existence, scope, validity, applicability, or enforceability of this Section 21, including whether a particular dispute or claim is subject to arbitration, shall be decided by a court of competent jurisdiction and not by an arbitrator. This Section 21.3 prevails over any conflicting provision of the applicable arbitration rules.

21.4 Governing statute. This arbitration provision is governed by the Federal Arbitration Act, 9 U.S.C. sections 1 to 16. The arbitrator shall apply the substantive law of the State of Wyoming to the extent consistent with the Federal Arbitration Act, and shall have authority to award any remedy available in an individual action, including compensatory, statutory, and punitive damages, declaratory and injunctive relief, and attorneys' fees where available under applicable law.

21.5 Small claims. Either party may bring an individual claim in small claims court instead of arbitration, provided the claim remains in that court and on an individual basis.

21.6 Location and costs. Arbitration may be conducted by telephone, by video, or based on written submissions, or in person in the county or district where you reside, at your election. We will pay AAA filing, administration, and arbitrator fees in excess of what you would have paid to file in court, except where the arbitrator determines your claim was frivolous.

21.7 Class action waiver and coordinated filings. The arbitrator may resolve disputes only between you and Skincu individually, and may not consolidate claims or preside over class, collective, or representative proceedings. If 25 or more similar claims are filed against us by or with the assistance of the same counsel or coordinated entity, the parties agree the claims will be administered in staged batches of no more than 50, with a single arbitrator per batch, to allow efficient resolution. The enforceability, scope, and interpretation of this Section 21.7 shall be decided by a court and not by an arbitrator. If any part of this Section 21.7 is found unenforceable as to a particular claim or remedy, that claim or remedy must proceed in court and all other claims remain in arbitration.

21.8 Consumers in the United Kingdom and the European Economic Area. If you are a consumer resident in the United Kingdom or the EEA, Sections 21.2, 21.3, 21.4, and 21.7 do not apply to you. You may bring proceedings in the courts of the country in which you are resident, and the mandatory consumer protection laws of that country apply to you. Section 21.1 still applies as a good-faith first step. If we cannot resolve your complaint internally, we will tell you whether we are willing to use an alternative dispute resolution provider and, if so, which one.

21.9 Intellectual property claims. Notwithstanding this Section 21, we may bring a claim in any court of competent jurisdiction for injunctive or equitable relief arising from any actual or threatened infringement or misappropriation of our intellectual property rights.

21.10 Opt out. You may opt out of the arbitration agreement in Section 21.2 by emailing info@skincu.com within 30 days of your first purchase, stating your name, the product purchased, and your intent to opt out of arbitration. Opting out will not affect any other part of these Terms.

21.11 Waiver of rights. Unless you timely opt out or Section 21.8 applies, you will not have the right to have a court or jury decide your claim, to the same pre-hearing discovery you would have in court, to participate in a class action, to act as a private attorney general, or to consolidate your claim with that of another person.

22. GOVERNING LAW AND VENUE

22.1 These Terms and any dispute arising from them are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

22.2 Subject to Section 21, the state and federal courts located in the State of Wyoming have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to personal jurisdiction and venue in those courts.

22.3 Section 22.1 does not deprive a consumer resident in the United Kingdom or the EEA of the protection of the mandatory laws of their country of residence, and does not prevent such a consumer from bringing proceedings in the courts of that country.

23. THIRD-PARTY WEBSITES AND LINKS

23.1 The Website may contain third-party materials or links to third-party websites. We are not responsible for and do not endorse third-party materials or websites.

23.2 We are not liable for any harm or damages relating to the purchase or use of goods, services, or content from any third-party website. Review the third party's policies before transacting. Complaints regarding third-party products should be directed to that third party.

24. SOCIAL MEDIA

24.1 This Section applies to everyone who interacts with our presence on external platforms including Facebook, Instagram, YouTube, Pinterest, TikTok, X, LinkedIn, and any other third-party platform we use ("Social Media Presence").

24.2 The platforms hosting our Social Media Presence are not controlled by us and have their own terms and privacy policies.

24.3 Comments and opinions expressed by users on social media are theirs alone and do not reflect our views. We have no obligation to monitor or remove user comments. If you see an offensive or inappropriate post, report it to the platform operator using their reporting process.

25. INTELLECTUAL PROPERTY

25.1 Ownership. All audio and video materials, images, photographs, articles, text, graphics, illustrations, logos, layouts, compilations, designs, interfaces, software, and other content associated with the Website (the "Content") are owned by or licensed to Skincu and are protected by copyright, trademark, trade dress, and other laws. We retain all right, title, and interest in the Website and the Content. No transfer of ownership occurs as a result of any access granted to you.

25.2 Limited license. You may access and view the Content for personal, non-commercial purposes only. You may view, copy, print, and download materials on the Website for personal, non-commercial informational use, provided all copies include this copyright notice. We may revoke this permission at any time.

25.3 Restrictions. Except as permitted in Section 25.2 or expressly authorized by us in writing, you may not download, stream capture, store in a database, archive, or otherwise copy any part of the Website or Content; upload, sell, rent, lease, lend, broadcast, transmit, disseminate, distribute, display, or perform any part of the Website or Content; license or sublicense any part of it; create or advertise an index of any significant portion of the Content; or create derivative works based on the Content. This restriction applies even if the derivative material is given away free of charge. You may not remove or alter any copyright, trademark, or other legal notice on the Content, and you may not mirror any material from the Website on another server without our prior written consent.

25.4 Trademarks. The trademarks, service marks, and logos displayed on the Website are registered or unregistered trademarks of Skincu. Nothing on the Website grants, by implication, estoppel, or otherwise, any license or right to use any trademark without the prior written consent of the owner. Our name and marks may not be used in any advertising or publicity without our prior written consent, and may not be used as a hyperlink to any website unless approved by us in writing in advance.

25.5 Termination of license. On termination of any rights granted under this Section, you must immediately destroy any downloaded or printed materials obtained from the Website.

26. COPYRIGHT INFRINGEMENT NOTICES

26.1 We maintain a designated contact for notifications of claimed copyright infringement regarding material posted to the Website:

Notification of Claimed Infringement Email: info@skincu.com 

26.2 We will investigate complaints regarding allegedly infringing posted material. If material is believed in good faith to violate applicable law, we will remove or disable access to it and notify the posting party.

26.3 Under the Digital Millennium Copyright Act, a notice must include: (a) a description of the copyrighted work claimed to be infringed; (b) a description of the infringing material and information sufficient to locate it; (c) your contact information, including address, telephone number, and email address; (d) a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner; and (f) a physical or electronic signature of the copyright owner or an authorized person. Failure to include all of this information may delay processing of your complaint.

27. FORCE MAJEURE

27.1 We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disaster, epidemic or pandemic, war, terrorism, civil unrest, labor dispute, government action, failure of public infrastructure or telecommunications, carrier delay, supply chain disruption, or cyber attack.

27.2 If such an event delays performance of your order by more than 30 days, either party may cancel the affected order and we will refund you in full.

28. ELECTRONIC COMMUNICATIONS

28.1 You agree that we may communicate with you electronically, and that notices, disclosures, agreements, and other communications provided electronically satisfy any legal requirement that they be in writing.

29. ASSIGNMENT

29.1 You may not assign your rights under these Terms, and any attempt to do so is void.

29.2 We may transfer our rights and obligations under these Terms to another entity, including in connection with a merger, acquisition, or sale of assets. Your rights under these Terms will not be affected.

30. NO WAIVER

30.1 Our failure to enforce any provision of these Terms is not a waiver of that provision or of any other provision, and does not limit our right to enforce it later.

31. SEVERABILITY

31.1 If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted and the unenforceable portion severed. The validity and enforceability of the remaining provisions is unaffected.

32. TERMINATION AND SURVIVAL

32.1 We may terminate this Agreement or your access to the Website at any time in accordance with Section 5.3.

32.2 Sections 1, 4, 5, 6, 7, 9, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22, 23, 25, 26, 28, 29, 30, 31, 32, and 33, together with any representations and warranties you have made, survive termination of this Agreement.

33. ENTIRE AGREEMENT

33.1 These Terms, together with the policies and documents incorporated by reference, constitute the entire agreement between you and Skincu and supersede any prior or contemporaneous agreements relating to their subject matter.

33.2 Any ambiguity in these Terms will not be construed against the drafting party.

33.3 These Terms do not create any third-party beneficiary rights, and a person who is not a party to these Terms has no right to enforce any of its provisions.

34. CONTACT US

Questions about these Terms, your order, or our products:

Email: info@skincu.com

Kelami Digital LLC
3140 West Main Street, Riverton, Wyoming, 82501, United States